Register Help
Creating your RefDesk account
Registration Page Overview
The Registration page allows new referees to create an account with the RefDesk system. Please fill out all required fields accurately.
Personal Information
- First Name & Last Name: Your legal first and last names.
- Username: A unique name you will use to log in. Usernames are case-insensitive (e.g., 'Rick' and 'rick' are treated the same).
- Email Address: Your primary email for notifications and account recovery.
- Phone Number: Your mobile phone number for SMS notifications and password resets.
- Birth Date: Your date of birth.
- Gender: Your gender.
Credentials
- Credentials: Select your current referee certification level (e.g., Trainee, L1, L2, CR).
Password
- Password: Choose a strong password that is at least 8 characters long and includes at least one uppercase letter, one lowercase letter, and one number.
- Confirm Password: Re-enter your password to ensure it matches.
Troubleshooting Registration
- Existing User: If you receive a message that your username, email, or phone number already exists, it means you might already have an account. Try logging in or using the 'Forgot Password?' feature.
- Password Requirements: Make sure your password meets all the complexity requirements listed.